Enjoy up to 50% off online or in store. The discount will be automatically applied in your checkout.

Terms and Conditions

General

Thank you for visiting IONIC’s (IONIC, We, Us) website’s (SITE) terms and conditions. Please read through them carefully before placing your order. By using this website and/or placing an order you agree to be bound by the terms and conditions set out below. Before placing an order, if you have any queries relating to these terms and conditions, please contact us.  

We may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received.You are advised to check the Site from time to time to check the update or changes to the said policies and agreements. If you have any comment about the Site or this TOS please contact us. 

Order

By submitting an order form, you unconditionally accept and undertake to observe the provisions of these General Terms and Conditions. You also further agree and accept General Terms and Conditions of Use and Privacy Policy. 

After you’ve submitted your order online, you will receive an order confirmation via email acknowledging we’ve received your online order. We ask that you make sure the details of your order are accurate, as it cannot be modified once it is submitted. Please note that your order is confirmed ONLY when you receive the confirmation email.

We carry out pre-authorization and security checks on the card information you submitted and may refuse to accept your order if the information fails to check out. We may also refuse to accept your order if we’re unable to obtain authorization for payment, or if the order is incomplete or incorrect. 

In above cases, and in the situation where the products are no longer available, we shall inform you by e-mail your order has not been processed specifying the reasons thereof.

Prices

Once you are finished shopping, click "checkout" and you will be directed to the checkout page where you will see the total price of your order. This total will not include the duties which may be imposed by your selected international destination 

The prices may be shown in Hong Kong Dollars or those currencies available for selection in the filter. If you made your purchase from overseas, the amount charged to your credit card or online account will be calculated with the exchange rate the day your credit card company process the transaction. 

Please note that you may be responsible for any import duties, taxes and/or clearance fees imposed on the item when it is shipped to your country.

Payment

We accept payments made by Visa, Mastercard, American Express, PayPal. Items are charged to your credit card when thy ship. If an item is on backorder, you will not be charged until the backordered item is shipped.

Privacy Policy

Ionic collects customer information as part of our efforts to improve our customer's shopping experience and to communicate with our customers about our products, services and promotions, including those that we believe may be of particular interest to you. 

We collect personal information such as your name, financial information, telephone number, e-mail and address that you provide to us when you save your information with us while you shop online or when you participate in a promotion or survey. We use this information to process any transaction or inquiry that you initiate with us.

We also use this information to provide you with offers, promotions or information that we believe may be of interest to you. 

We do not sell your personal information to third parties for any reason. We do not disclose your personal information to unaffiliated third parties, or to our affiliates, who may want to offer you their own products and services unless you have requested or authorized us to do so.

We may disclose specific personal information about you if required by law, government request or court order, if based on our good faith belief that it is necessary to conform or comply with such law, request or court. We may also disclose information about you to companies contracted to help prevent the unauthorized use of credit cards.

We offer those who sign-up for our email list advanced notice of sales, new merchandise, store openings and other news. Email addresses collected at www.IonicStyle.com are used internally. If you would like to unsubscribe from our email list or would prefer that your email address not be shared with our business partners, please email us anytime.

Ionic and Ionic’s authorized service providers may observe activities, preferences and transactional data (such as your IP address, browser type and operating system) relating to your use of www.IonicStyle.com. We may use this collected or logged information in order to facilitate our customers' use of the website, to track usage of the website, and to address security hazards. 

While we strive to protect your Personal Information, by visiting www.IonicStyle.com you acknowledge that: i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and us through the Website cannot be guaranteed; (iii) WHEN YOU TRANSFER ANY INFORMATION TO US, YOU DO SO AT YOUR OWN RISK.

Our internal data security policies restrict access to customers' personal information to authorized employees. Authorized employees may use our customers' personal information for business purposes only. Our employees are bound by our policies that require them to maintain the confidentiality of our customers' personal information. Employees who violate these requirements are subject to disciplinary action.

We may use "cookies" to collect or log certain information. A cookie is a small piece of information that a website stores on a personal computer and which it can later retrieve. We may use cookies for some administrative purposes, for example, to store our customers' preferences for certain kinds of products or to store a password so that you do not have to input it every time you visit our website. 

If you do not want to have cookies on your system, you can set your browser to disable them. Certain of our services, however, could be dependent on cookies and our customers may disable those services by refusing cookies.

www.IonicStyle.com may periodically update this Privacy Policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here. By visiting our website you agree to accept any changes made to this policy.